Privacy Policy

Ceedmart General merchandise (“Ceedmart,” “We,” “Our,” or “Us”) respects your privacy and is committed to keeping whatever information we receive from you secure. This Privacy Policy describes how and why we might collect, store, use, and/or share (“process”) your information when you use our website. We strongly advise that you read and understand this policy before accessing our website and our products.

1. Information We Collect

“Personal Information” refers to information whether processed alone, or in connection with other information, could be associated with an individual. The Personal Information we collect varies depending on our relationship and interactions with you.

1.1 We collect the following personal information from you;

• Information that you voluntarily provide to us when you register on our platform
• Information shared with us when you express an interest in knowing about us or our products and services,
• Information you share with us when you use our services,
• Any information you share with us when you contact us, or
• Any other information that will enable us to provide our services effectively to you.

The personal information that we collect depends on the context of your interactions with us, and may include your email addresses, names, locations, etc.

2. How We Process Your Information

We may process or use Personal Data for the following purposes;

• To facilitate account creation and authentication and otherwise manage user accounts — We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To respond to user inquiries/offer support to users — We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To request feedback — We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications — We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You reserve the right to opt out of our marketing emails at any time.
• To protect our Services — We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. — We may process information about how you use our Services to better understand how they are being used so we can improve them.

3. Legal Basis For Processing Your Information

In compliance with the provisions of the Nigeria Data Protection Act (NDPA), the legal basis on which we rely on to process your personal information include the following;

• Consent — We may process your information with your consent. You reserve the right to withdraw your consent at any time, by contacting us at hello@ceedmart.com
• Performance of a Contract — We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests — We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, without overriding on your interests and fundamental rights & freedoms. For example, we may process your personal information for some of the purposes described in order to:
  1. Send users information about special offers and discounts on our products and services
  2. Analyze how our Services are used so we can improve them to engage and retain users
  3. Diagnose problems and/or prevent fraudulent activities
  4. Understand how our users use our products and website so we can improve user experience
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. Disclosure Of Personal Information

We may share your data in the following circumstances;

• With third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.
• For business related purposes like during negotiations, mergers, sale of company assets, financing, or acquisition of all or a portion of our business to another company, and vice versa.
• With our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• To any person or entity that requires access to your personal information to conduct an audit, review, or assessment of the quality, effectiveness, and performance of Ceedmart’s business, services, or personnel.
• To any regulatory authority, law enforcement agency, or court in the jurisdiction, to the extent we are required to do so by law or order, or if we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, criminal acts, or violations of Ceedmart’s privacy policy or other policies.

5. Information Retention

• We may retain your information for as long as is necessary to provide our services to you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. We may retain your information for a reasonable period after you deactivate your account or stop using our services.
• When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Rights

Depending on your country of residence, you may have certain statutory rights in relation to your Personal Information as a data subject. For example, you may have the right to:

• Have access to your personal information and to certain other supplementary information that this Privacy policy has clearly spelt out.
• Be informed about the lawful basis for which we are processing your information.
• Be informed about the recipients or any category of those who will receive your personal information.
• Be informed of the retention period of your personal data as covered in this privacy policy.
• Lodge a complaint with your local data protection authority/commission.
• Correct, and/or require us to correct any mistakes in your information which you shared with us.
• Object to decisions being taken by automated means on our platform.
• Object in certain other situations, to our continued processing of your personal information.
• Transfer your Personal Data to a third party (right to data portability).

7. Data Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our commitments and efforts to secure your data, we do not guarantee a 100% safeguard from breach. We strongly advise that you should only access our Services within a secure environment.

8. Personal Data From Minors

We do not knowingly solicit data from, or market to children under 13 years of age. By using the Services, you represent that you are at least 13 years of age and, if you are under 18, that your parent or guardian consents to your use of our services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us at hello@ceedmart.com

9. Limitation of Liability

• Ceedmart General merchandise shall comply with the provisions of the relevant laws and regulations which govern the handling of your personal data and the information you share with us. However, we will not be liable for any actions, violations, or infringements of your right which may be caused by third party technologies, platforms, partners, or businesses, who retain your information for promotional, marketing, or whatever purposes without your consent, or in violation this privacy policy, after we have shared your personal information with them for the purpose of providing our services to you.
• Save to the extent stipulated by law, we shall not bear any liability for any loss, violations or infringements of your rights or information arising from your misuse of our platform and services.

10. Changes To This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes on any of our social media platforms, website, apps, or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Notwithstanding, where you continue to use our website after these updates, we will construe such usage as an acceptance of our privacy policy.

11. Contact Us

If you have questions or comments regarding this privacy policy, you may email us at hello@ceedmart.com